Answer every new inquiry within 60 seconds, at any hour, and book the appointment. BMG AI Consulting's Speed-to-Lead Agent does that for dental, medical, PT, and veterinary practices and small professional firms: it calls or texts the person who just reached out, asks your intake questions, and books a time on your calendar. You own the system.
Because the person reaching out has a problem right now, and the front desk is closed until morning. A toothache at 8 pm, a limping dog on Sunday, a new client who finally has time to make the call after work: they book with whoever answers or calls back first, and by 9 am your voicemail is a list of people who already found someone else.
No. An AI receptionist answers the phone live when it rings. The Speed-to-Lead Agent reaches out to people who just contacted you through a form, an online booking request, or a call that went unanswered, and calls or texts them back within 60 seconds. Many practices only need the callback; some need both. The Pipeline Audit tells you which.
An inquiry comes in, the agent responds within 60 seconds, asks your intake questions, and books a time on your calendar. It runs the same way at 2 pm and 2 am, and everything is logged for your front desk to see in the morning.
A website form, an online appointment request, a Google or Meta ad lead, or a phone call that rang through to voicemail. Any of them can trigger the agent.
It introduces itself as calling on behalf of your practice or firm, references the request they just made, and offers to get them scheduled. If they do not answer, it texts and retries on a cadence you set.
New or existing patient or client, the reason for the visit at a scheduling level, preferred provider or location, preferred times, and whatever else your front desk normally asks before booking. You decide the questions; the agent only collects what you tell it to.
The person picks an open slot on your calendar and gets a confirmation with the details. Anything that sounds urgent follows the emergency instructions your practice provides, whether that is an on-call number or a direction to seek immediate care.
Recording, transcript, intake answers, and the booked slot land in the calendar and CRM you already use, natively or through Zapier. Nothing is waiting in voicemail.
It schedules, and it stays in that lane. It answers logistics questions like hours, location, parking, and what to bring, asks the intake questions you define, and books the appointment. It does not diagnose, recommend treatment, interpret symptoms, or give legal advice. Anything clinical or legal is routed to your team or to the emergency instructions you provide, and you hear every recording.
Yes, for response time and consultation booking only. Someone who fills out a contact form at 7 pm gets a call back within a minute, answers the intake questions your firm defines, and books a consultation on the attorney's calendar. The agent does not discuss the merits of a matter, quote outcomes, or give legal advice. It makes sure the prospective client hears from you before they hear from the next firm.
We scope data handling with you before anything is built. The agent collects only the scheduling information you decide it should collect, and the numbers, scripts, recordings, and appointment records live in accounts you own. If your practice or firm has specific privacy or regulatory requirements, bring them to the Pipeline Audit and BMG AI Consulting will tell you plainly what the system can and cannot do before you commit.
The Speed-to-Lead Agent calls or texts them back within 60 seconds, asks the intake questions you define, and books an appointment on your calendar. If they do not pick up, it retries by call and text on a cadence you set. Urgent situations follow the emergency instructions your practice provides; the agent does not give medical or legal advice.
It books into calendars and CRMs it can connect to natively or through Zapier, and we confirm your specific scheduling system during the Pipeline Audit before anything is built. Where a direct connection is not possible, the agent books into a shared calendar your front desk reconciles each morning.
Yes. The agent identifies itself as calling on behalf of your practice or firm, follows a script you approve, and hands off to a person under the rules you set. You hear every recording.
No. It schedules. It asks the intake questions you define, answers logistics questions like hours, location, and what to bring, and books the appointment. Anything clinical or legal is routed to your team or to the emergency instructions you provide.
Book a free 30-minute Pipeline Audit. We look at how inquiries reach you, how many arrive after hours, what happens to them today, and what your scheduling system can connect to, then tell you whether the Speed-to-Lead Agent is the right first build. If you want a quick read first, the 3-minute Pipeline Leak Check scores your pipeline out of 100.
Start with a free 30-minute Pipeline Audit. We measure how inquiries reach you, how long they wait, and what your scheduling system can connect to, then map what changes when every one gets a callback in under 60 seconds.